PRIVACY POLICY

AJIOKA Co., Ltd. believes our most important social responsibility is to protect your personal information. We not only comply with all standard practices laws regarding personal information protection, but have also have established a comprehensive set of internal rules and regulations. We strive to meet the following personal information protection policy to the very best of our abilities:

  1. 1. Information gathering

    There are cases in which it is necessary for customers to give their personal information when they use the shop, sales office, web site, etc. If our company asks for personal information from customers, we will always do so in an appropriate manner and only in relation to the stated purpose of the given transaction.

  2. 2. Purposes

    Personal information is used for answers to inquiries from customers, smooth processing of the delivery of items ordered, and service after purchase. In addition, personal information from customers is used for direct mail, email, etc. within the scope of the following purposes.
    * Information on products
    * Information on various sales and events
    * Information on stores and store locations

  3. 3. Management

    Security measures have been taken to prevent leakage, loss, alteration or damage of data. In addition, employees who have access to personal information will receive supervision and guidance under the direction of the chief administrator.

  4. 4. Consignment

    We might provide personal information of customers to contractors within the scope of the stated purpose. In this case, we will enter into a contract with the contractors, requiring management of information in the same manner that we provide.

  5. 5. Provision to a third party

    Personal information registered or presented by customers will not be provided to a third party with the exception of the following cases:
    * In the case of request by police or other legal power
    * In the case of compliance with laws and regulations
    * In the case of outsourcing the business of sending purchases, extra promotional products, or direct email
    * In the case of agreement by the customer

  6. 6. Disclosure

    We will confirm identity and promptly comply if there is a request of information disclosure from the customer him or herself. In addition, we will promptly respond if there is a request of correction, deletion, suspension of use, etc.

  7. 7. Personal information of minors

    Our company strives to protect information collected from minors as well as adults. However, for persons who are under 16 years of age, there may be a request for parental consent.

  8. 8. Compliance with laws and improvement and development of company regulations

    Our company complies with laws and regulations that apply to personal information and will strive to do our best in the handling of the personal information of customers.

  9. Contact us

    AJIOKA Co., Ltd. Administrative headquarter
    Tel: 03-6861-3200
    ( 9:30-18:15 except Saturdays, Sundays, Public holidays and New Year holidays )